Q: What are the pre-requisites/minimum hardware/software requirement for Equinal?
A: Equinal can be run on any computer even if you do not have Microsoft Access but by installing Microsoft Access Runtime files. However, it is recommended to have full version of Microsoft Access 2003 or 2007 to be able to use all features of Equinal. Equinal is not resource intensive and hence even a fair hardware configuration should be ok.

Q: Where can I find the data for Equinal?
A: Current version of Equinal has a data downloader program to download EOD data from the website of National Stock Exchange (NSE), India. Though currently this data is downloadable freely from NSE's website, we cannot guarantee the same since the data is beyond our scope of our service. You will be downloading this data in your individual capacity and risk. Stocks-N-Data Systems does not guarantee the availability, quality of data.

Q: Can I load the data from other database/software into Equinal?
A: There are no provisions for this currently. Stocks-N-Data Systems neither recommends this nor supports data from other providers in the current version of Equinal.

Q: What is the after sales support for Equinal?
A: Stocks-N-Data.com will answer your queries if any and help you to get started. However response time may vary and query resolution will be only through emails.

Q: Does Equinal come with any guarantee or money back assurance?
A: Equinal comes with limited guarantee and money back assurance. Please refer to our “Licensing Terms And Conditions” for more details.

Q: Can I get Equinal on CD or printed user manual?
A: Business model of Stocks-N-Data.com is completely internet based and we do not provide the software in CDs and do not distribute printed User Manuals. However, users can copy the downloaded software in a CD and print the Help Chapters themselves.

Q: Where can I find the symbols list?
A: Data downloader program of Equinal facilitates download of all relevant master files from the website of NSE, India.

Q: Data of how many Exchanges can I store in Equinal?
A: Current version of Equinal works for NSE, India only.

Q. How safe is it to use Credit Card / other Online payment options on Stocks-N-Data.com?
A: Our payment gateway service provider (PGSP) is a 128 bit secured site and also Verisign certified for safety. Your payments will be processed by PGSP. Your confidential details are not stored by us or our PGSP. So, it is safe to make payment online at Stocks-N-Data.com.

Q: Are the credit card details stored on Stocks-N-Data.com?
A: No. We do not capture or store confidential information.

Q: Can I send the money/demand draft/Bank Notes directly to Stocks-N-Data.com offices and download the software from website?
A: Business model of Stocks-N-Data.com is completely internet based and we do not handle terrestrial logistics. So, you need to pay using our Payment Gateway and download the software.

Q: Can I pay in my own countries currency?
A: Currently only payments in Indian Rupees are accepted. Contact your credit card company or Bank for any assistance.

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